CELEBRATING OVER 30 YEARS IN BUSINESS
Vancouver BC 604-681-6345 www.travelg.com mail@travelg.com
Credit card charges in foreign countires
As you know many merchants overseas now try to get you to
process credit card charges in CAD rather than local currency. In my
experience it results in about an extra 4% in the non-competitive forex rate
from the one used by, in my case, RBC. It started for me in Spain in 2014
when the B&B I booked directly with in Barcelona processed my deposit in
CAD at greatly inflated conversion without my knowledge. Then, once in
Spain, I noticed a few times that the person handing me the CC machine had
already pressed the “transact in CAD” button before handing the machine to me
for my PIN. Anyway, it happened again earlier this year with a
B&B I booked in Sydney. And last month with a B&B in Penzance UK.
The lady running the place, a retired lawyer, never mentioned that she would be
running through my deposit in CAD at a lousy rate, so I was surprised to see
the inflated forex conversion used on my transaction report a week later
Anyway, I complained to RBC Visa and they were very
forthcoming after some back & forth. They did state that according to their terms of service,
the merchant was definitely required to ask for permission to process in CAD
instead of local currency and that if caught soon enough, they would go back to
the merchant to correct the issue to ensure a reasonable exchange rate is used.
As my transaction was all done by phone & email, they said they couldn’t do
that in this case, but that “as a customer service goodwill gesture” they would
credit me the difference between the excessive rate I had been charged and the
proper rate on another regular forex transaction that day with another B&B
in the UK. Hence the $7.40 credit. J
Now let’s see – what will Bev spend that on?
David
Rules & Regulations 2016 Photo Contest
By entering the competition you hereby accept the Terms and Conditions of the Competition Rules listed below:
ELIGIBILITY
All entries must be photographs taken on vacation within the calendar year of 2016. The contest is open to all employees and clients of The Travel Group. The Travel Group reserves the right to cancel the contest or modify these rules at its discretion. Decisions of The Travel Group will be final. By submitting your photos you are giving the rights to The Travel Group to use your photo for advertising purposes. You may submit up to 10 photos per trip into the contest.
All entries must be photographs taken on vacation within the calendar year of 2016. The contest is open to all employees and clients of The Travel Group. The Travel Group reserves the right to cancel the contest or modify these rules at its discretion. Decisions of The Travel Group will be final. By submitting your photos you are giving the rights to The Travel Group to use your photo for advertising purposes. You may submit up to 10 photos per trip into the contest.
FORMAT
Entries are to be emailed to socialmedia@travelg.com or uploaded to www.facebook.com/thetravelgroup before midnight December 31, 2016. Ideal file size is 400 pixels, if photo is too large it will be resized. Cropping of photos is permitted, tonal or colour corrections are acceptable. However, please do not add borders, frames, text or other graphic treatments.
HOW TO WIN
All photos will be uploaded into an album on The Travel Group’s Facebook page. Final count will be done the end of January 2017.
PRIZES
A prize will be awarded to the photo with the most "like"
Keep those entries coming, and have some fun !
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700 - 1455 West Georgia Street, Vancouver, BC V6G 2T3
Telephone 604-681-6345 Toll Free 1-800-665-6345 Fax 604-684-9704
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